Shipping policy

Shipping and processing times can vary, depending on the product. Most orders ship within 1 day and take about 1-4 days in transit when shipped within the continental United States. Cut-off time: 4:00pm PT (7:00pm ET) Monday – Saturday.

Lead Times
Some products have lead times to allow for processing and/or clearance, in addition to transit times. It is possible to receive your items sooner. Here are our official lead times for the following product types:

• EWatt Batteries, Lids, Chargers: 30 days
• Forks, Shocks: 5 days
• Custom Wheel Sets: 21 days

Signature Required
Shipping of high-value items requires a signature from an adult (18+). Without a signed delivery receipt, the driver will be unable to complete the delivery.

International Orders
Orders shipped outside of the continental United States may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the order total and are the responsibility of the customer.