Warranty Coverage
Our limited warranty covers defects in materials and workmanship under normal use and conditions for a period specified at the time of sale. Coverage duration and conditions may vary by product.
- Warranty coverage applies only to the original purchaser of the product.
- Warranties are non-transferable. Ownership changes void any remaining warranty coverage.
Exclusions
Warranties DO NOT cover:
- Normal wear and tear
- Damage due to misuse, abuse, neglect, accidents, or acts of nature
- Improper installation or use with incompatible parts
- Unauthorized modifications or third-party repairs
- Use in applications not intended by the manufacturer
Installation Disclaimer
High-voltage components such as batteries and controllers must be installed by qualified technicians. Any damage or injury resulting from improper installation is the sole responsibility of the purchaser or installer.
Limitation of Liability
Darwin EV shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to:
- Loss of use
- Loss of business or revenue
- Property damage
- Personal injury
Your use of our products is at your own risk. By purchasing from us, you agree to assume all responsibility for proper installation, maintenance, and safe operation.
Support for Secondhand Products
Darwin EV does not guarantee support for secondhand products. Warranty and technical support are intended for the original purchaser only.
Warranty Claims
Darwin EV handles warranty claims directly for products purchased by Darwin EV from the following brands:
- Nexbat
- EBMX
- Torp
If your product is from another manufacturer, please contact them directly.